Plooij hats & materials

Shipping and returns


  • After receiving your order and payment , your order will be processed immediately.
  • If you order before 12:00 noon it will be shipped the same day (for European orders).
  • For international order place before 16:00pm it will be shipped to you within 24 hours.
  • If something is not in stock, we will get in touch with you immediately with another solution or another shipping time
  • If this is not an option for you, we will cancel the order and return the payment


  • You have received the order and it is not correct or does not meet your expectations.
  • We would like to received then an email from you within 48 hours of receipt.
  • Then we look for a solution or possibly a return label
  • If the order has been returned to us, we will return the payment.
  • Measured/cut pieces cannot be returned